To avoid this issue, make sure you select 'Maximum (128 bit only)' for encryption option, as our VPN servers enforce 128bit encryption for highest security.

See also “What's GoVPNGo SSL VPN boost”.

If it's affirmative that the server name you have entered is correct, your local network or ISP must have blocked PPTP or PPP traffic. To overcome that just boost your VPN to our SSL solution. See also “What's GoVPNGo SSL VPN boost”.

You can always check your current server name at the ‘My Server’ section in ‘My Order’ panel.

GoVPNGo offers you the ability to freely switch between different IP types. You can configure IP Type in your “Setting Panel”. This function is available for all VPN plans we offer.

PPTP is the old VPN solution and is built-in on all major operating systems and mobile devices, which means no extra software but some simple configuration is needed to use it. To ensure the security of PPTP, GoVPNGo uses MPPE from Microsoft to encrypt the connection.

OpenVPN is the new star. It uses SSL/TLS encryption and UDP payload which make it truely unblockable, fault tolerant and faster, thus offering the best connection experience among all existing VPN solutions. It requires a small piece of client software installed on your device. Please read more in “What's GoVPNGo SSL VPN Boost?”.

If you find PPTP doesn't work well for you, SSL VPN boost is the best to go.